have iPad mini. have had 1Pwd for yrs. suddenly told that "free trial" is over. What gives?

Bill9800
Bill9800
Community Member
in iOS

have iPad mini. have had 1Pwd for yrs. suddenly told that "free trial" is over. What gives?

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  • Bill9800
    Bill9800
    Community Member

    have iPad mini. have had 1Pwd for yrs. suddenly told that "free trial" is over. What gives?

    YOU ARE NOT EXACTLY USER FRIENDLY.

    Bill Maurice

  • Ben
    Ben

    Hi Bill!

    I'm really sorry to hear about the trouble and confusion. On February 4th you signed up for a 1Password.com membership account. These are subscription accounts, and after a 30 day trial period a subscription is required in order to continue. You can read more about the benefits of membership here:

    What are the benefits of a 1Password membership?

    You can learn about how to unfreeze your account here:

    If your 1Password account is frozen

    It looks like you only have a few items within your account, so once unfrozen you'll want to be sure to migrate the rest over:

    Move your existing 1Password data to a 1Password account

    I hope that helps!

    Ben

    ref: B5BO 575630

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