Fill and Submit for Agilebits Discussions Site Fills Twice?

wkleem
wkleem
Community Member
edited March 2017 in 1Password in the Browser

I am having an issue with this site using my logins. It fills the site properly but appears to be filling twice (or more) and I am getting an error upon successful login that the login is unsuccessful.

I may also be unknowingly tapping Sign In twice or more accidentally.

1Password Version: 1Password 6.3.359, now v6.4.
Extension Version: Not Provided
OS Version: Windows 7
Sync Type: Not Provided

Comments

  • sjk
    sjk
    1Password Alumni

    Hi @wkleem,

    The behavior you're describing is a symptom of having the web browser's password manager enabled in addition to using 1Password, with both attempting to fill the same forms. To avoid that, we suggest disabling the browser's password manager:

    Turn off the built-in password manager in your browser

    Please let us know if that doesn't help so we can look into other reasons why this is happening. Cheers!

  • wkleem
    wkleem
    Community Member

    Hi

    Password Management is off on the browser side. It is the among first thing that I do when setting up the browser. I didn't notice this behavior with the older 1Password Extension, I think, 4.6.2 or 4.6.3?. I've not kept track of the extensions. The issue wasn't present with the last stable Extension.

  • wkleem
    wkleem
    Community Member

    @sjk,

    I have narrowed things down to between pressing the keyboard's Enter/Return key or simply clicking on the Sign In button. Typing Enter is more likely to produce an error message.

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @wkleem,

    Are you saying you're seeing the issue if you manually press enter, so you're not using 1Password to submit?

  • wkleem
    wkleem
    Community Member
    edited March 2017

    Hi

    I am unsure if it's related, but there is an error "1Password has encountered a problem."

    **Please tell us about this problem.
    **
    "An error report has been generated that can be sent to us.

    To see what data this error report contains, click here.

    [tick] Include screenshot with error report

                                     [Send Error Report]    ["Don't Send"]

    Here's a partial report (Heading)

    Sent report failed with a message : No email program found.

    Application:

    1.1 Start Date : Sun, 12 Mar 2017 06:49:24 +0800
    1.2 Name/Description: Agile1pAgent.exe - (1Password)
    1.3 Version Number : 4.6.1.617
    1.4 Parameters :
    1.5 Compilation Date: Thu, 22 Dec 2016 16:48:18 +0800
    1.6 Up Time : 12 minutes, 2 seconds

    Exception:

    2.1 Date : Sun, 12 Mar 2017 07:01:27 +0800
    2.2 Address :
    2.3 Module Name : Agile1pAgent.exe - (1Password)
    2.4 Module Version: 4.6.1.617
    2.5 Type : ESocketException
    2.6 Message : Operation would block (#10035 in Accept).
    2.7 ID : AA9D
    2.8 Count : 1
    2.9 Status : New
    2.10 Note :

    User:

    3.1 ID : xxxx
    3.2 Name : xxxx
    3.3 Email :
    3.4 Company :
    3.5 Privileges: SeShutdownPrivilege - OFF
    SeChangeNotifyPrivilege - ON
    SeUndockPrivilege - OFF
    SeIncreaseWorkingSetPrivilege - OFF
    SeTimeZonePrivilege - OFF

    Active Controls:

    4.1 Form Class : Chrome_WidgetWin_1
    4.2 Form Text : Sign In — AgileBits Support Forum - Google Chrome
    4.3 Control Class:
    4.4 Control Text :

  • wkleem
    wkleem
    Community Member

    I would like to send in a report. Which email address do I send it to?

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @wkleem,

    For an error like this in 1Password for Mac I would send the email to support@agilebits.com, that would seem the most applicable email address. Out of curiosity, are you running both 1Password 6 and 1Password 4 for Windows? They don't like existing on the same machine so I would recommend choosing one and removing the other.

  • wkleem
    wkleem
    Community Member

    @littlebobbytables,

    I don't have a choice at this point as 1Password 6 supports Dropbox vaults as read only at this point.

  • AGAlumB
    AGAlumB
    1Password Alumni

    @wkleem: Ah, gotcha. It helps though to run only one at a time, even if you need to keep both installed. For example, quit 1Password 6 from the notification area when you want to use 1Password 4; or kill 1Password 4's Helper "1Password (32-bit)"/"Agile1PAgent.exe" in Task Manager when you want to use 1Password 6. Does that help?

  • wkleem
    wkleem
    Community Member

    Brent, Thanks. v4.6.618 is and I only recently noticed it. I will be updating soon as I haven't done so.

  • AGAlumB
    AGAlumB
    1Password Alumni

    Ah, that makes sense. That should do the trick for you then, but we're here if you run into any other issues. :)

This discussion has been closed.