new data has not updated on my other device? They are both synchronising to Dropbox?

paul2015
paul2015
Community Member
in Mac

The information on my iMac is different to my MacBook however they are both pointing to the same Dropbox account? What is going wrong?

1Password Version: 6.6.2
Extension Version: Not Provided
OS Version: OSX
Sync Type: Dropbox
Referrer: forum-search:problem synchronising whats on my iMac and macBook Air

Comments

  • Stephen_C
    Stephen_C
    Community Member

    @paul2015 have you carried out the troubleshooting steps in this knowledge base article?

    If you're having trouble syncing with Dropbox

    Stephen

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @paul2015,

    Did the article from Stephen's reply help you to solve this? Please let us know how it goes, and if it's still a problem, we'll continue from there. Thanks! :)

  • paul2015
    paul2015
    Community Member

    Thank you both, I resolved the problem by creating a new vault and then synchronising everything to the one account. Still have not worked out why it had a problem in the first place but I have resolved it now. Paul H

  • Drew_AG
    Drew_AG
    1Password Alumni

    Awesome! I'm glad to hear you figured out a solution and that it's all syncing correctly now. If you need anything else, please let us know - we're always glad to help! :)

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