Iphone 6 had to be wiped and can't re-install 1password

delapa
delapa
Community Member

I have an iPhone 6 and my phone needed to be wiped I had to reinstall everything. I have been using 1password for a few years on my phone on my apple.

On installation 1password is asking for SCAN QR CODE, which I don't have. The other option is SIGN IN MANUALLY. The attachment show what it is asking for. It's asking for URL, and key code. I have a key code but am not sure if the code for the phone and desktop is the same.

Can I just get a QR code sent to me?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: iOS 10.2.1
Sync Type: dropbox

Comments

  • Hi @delapa

    Thanks for taking the time to write in.

    Unless you have a subscription to our 1Password.com membership service then you wouldn't have an account, Account Key, or QR code. When setting up instead of choosing the option to login to an account, please choose the option to sync with Dropbox (if that is how you are syncing your data).

    Thanks!

    Ben

  • delapa
    delapa
    Community Member

    I don't have a subscription, thanks, it worked. I didn't notice the dropbox option last time.

  • You're most welcome! :)

    If you're happy with what you're currently using -- great! But if you've ever said "I wish it were easier to sync my data" or "I wish it were easier to share some of my data" then you may want to take a look at our 1Password memberships:

    What are the benefits of a 1Password membership?

    Ben

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