Mini 1password - account

troianof
troianof
Community Member
in Mac

Hello,

I have a problem with accessing the program on my pc. I was going to mislead the program (1pass mini) and I followed the procedure for recovery.
I made the procedira from terminals, restarted my pc etc .. but with poor results.
I tried to reinstall , but entering the access password can not log in to 1cloud safe.
For me it's a huge inconvenience because I have access to the necessary password!

Purchase date 01/02/15. I have order number and License granted

How can I do?

regards
Francesca

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @troianof,

    Thanks for reaching out to us for help! I see that you've also been in touch with us about this via email and are waiting to hear back again in response to your latest message. We'll keep the conversation going directly via email to avoid creating any confusion between here and there. I'm sure we'll be able to get this all sorted out soon. Thanks for your patience! :)

    ref: GCX-25335-923

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