Unable to sync

risalinas
risalinas
Community Member
edited March 2017 in iOS

I cannot make my iPhone 7+ sync with my computers! My computers have 115 items but my phone only shows 55 items!
What should I do?

1Password Version: 6.6.1
Extension Version: Not Provided
OS Version: iOS Sierra 10.12.3
Sync Type: iCloud
Referrer: forum-search:NEED TO TALK TO SOMEONE!!!!!!!! PLEASE

Comments

  • Ben
    Ben

    Hi @risalinas

    Thanks for taking the time to write in.

    From the information you supplied it appears you're trying to use iCloud to sync. We have a troubleshooting guide which outlines all of the possible solutions we're aware of with issues with iCloud here:

    If you're having trouble syncing with iCloud

    I hope that helps resolve the problem. :) If it does not, you may want to consider trying an alternate sync method:

    Sync your 1Password data

    We strongly feel our 1Password.com subscription memberships are the best way to use 1Password, and they include syncing (no 3rd party service required).

    I hope that helps. Should you have any other questions or concerns, please feel free to ask.

    Ben

  • Ben
    Ben

    @risalinas

    I apologize but we do not offer telephone support. Please review the information I posted above.

    I deleted your last post as it contained a fair amount of personal information and these are public forums -- anyone can read what you post here.

    Ben

  • risalinas
    risalinas
    Community Member

    Ben, My computers sync perfectly! It's only my iPhone that does not sync

  • Ben
    Ben

    I understand and I posted the information I did with that in mind. Please review the information I posted above. :)

    Ben

This discussion has been closed.