Cannot fill in Safari but works in Firefox

System

This discussion was created from comments split from: Web browser extension - Form fill does not work anymore.

tentmaker

1Password has stopped filling in names and passwords on Safari

tentmaker

1Password has stopped filling in names and passwords on Safari 7.0.6 under OS X 10.9.5, although the extension works correctly on Firefox. I uninstalled and re-installed both extensions and restarted my iMac. I also made sure all the 1Password preferences were set as described on your support page.

Now what/

tentmaker

Now what/

littlebobbytables

Hi @tentmaker,

I've split your posts away from the other thread as it's a very different issue. The fact that it is working in Firefox is a good clue you're not seeing the trial expired behaviour :smile:

Can you confirm the version of Safari you have please. I have Safari 9.1.3 in OS X 10.9.5 and the extension works. I do believe older versions of Safari are incompatible but Mavericks should be able to run a new enough version of Safari that works with version 4.6.3 of the 1Password Safari Extension. It may be you have updates available and that installing them will resolve this.

tentmaker

I updated Safari to 9.1.3 and 1Password now works as expected. Thanks for your reply and pointing me to the need to update.

littlebobbytables

Hello @tentmaker,

I'm just happy everything is working properly now :smile: Safari 7 is a bit old so it's probably not a bad thing to have updated anyway. With a little luck everything runs smoothly but if you should run into any issues please let us know.