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Issue accessing 1Password for Families/Teams - unable to communicate securely with peer

System
System
edited March 2017 in Memberships
This discussion was created from comments split from: Can login to the app, but not the website.

Comments

  • MoniqueD
    MoniqueD
    Community Member

    I am having the same issue accessing 1Password for Families/Teams and I need to get to my administrator access.

    Unable to communicate securely with peer: requested domain name does not match the server’s certificate.

    HTTP Strict Transport Security: true
    HTTP Public Key Pinning: false

    I really need to get into my administrator control so I can reset two passwords.

  • Roman
    Roman
    1Password Alumni
    edited March 2017

    @MoniqueD - Thanks for getting in touch with us. It sounds like this might be a different issue. Please contact us and I'll be happy to work with you and look into the details of your issue. :-)

    When you contact us you should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here so we can track down your email and ensure that this issue is dealt with quickly. :)

    ref: RLI-35563-419

This discussion has been closed.