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Want family plan - shows team

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hmbgal1
hmbgal1
Community Member
in Memberships

I'm ready to sign up. When I look at billing, it only shows standard and pro options to subscribe and not the $4.99 family plan. I try to add a family member and it shows teams. It does not look like the preview. I feel I somehow got the trial version for teams, not family. How do I sign up for the family plan? I've already started entering in information for myself.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided

Comments

  • Frank
    Frank
    Options

    Hi hmbgal1 - I can assist you with converting the account over, sorry for the confusion. I just sent you over an email with instructions on how to get this done. I have to email you a special link which contains the account url and it's not safe to share that here. When you get a chance, reply back to over there so we can work on this together. Talk to you soon :+1:

    ref: WZX-79623-748

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