CPU Spikes to 100% unlocking vault

crash
crash
Community Member

When unlocking the vault my CPU spikes to 100%. Performance is so bad that I have to wait several seconds for all the characters to appear before submitting to unlock.

I'm not having problems with the other apps on my computer. This has been going on for a few days - not sure if it is an issue in the newest release?


1Password Version: 6.6.2
Extension Version: Not Provided
OS Version: OS X 10.12.3
Sync Type: Dropbox
Referrer: forum-search:CPU spikes to 100% unlocking vault

Comments

  • Pilar
    Pilar
    1Password Alumni

    Hi @crash

    I'm sorry to hear that you've been having some trouble with 1Password, it's indeed not normal! Have you noticed if this happens whether you unlock 1Password from the main app, the browser extension or mini? Could you please try restarting your computer and checking if you experience the same issues? Please let us know what you find out so we can get to the bottom of this! :blush:

  • crash
    crash
    Community Member

    Thanks for the follow-up. Reboot took care of it.

    First time I've seen that in years of using 1Password.

  • Drew_AG
    Drew_AG
    1Password Alumni

    That's great news, I'm glad that solved the problem! I hope it all works correctly from now on, but if you run into more problems with 1Password, please let us know. Have a great weekend! :)

This discussion has been closed.