Trial expired solution not working

alesantangelo
alesantangelo
Community Member

I bought 1P in the app store. Now I see the "Trial Expired" message. The solution you offer is asking me to pay again u$64 for something I already payed. What should I do?


1Password Version: 6.6.2
Extension Version: Not Provided
OS Version: os 10.12.3
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @alesantangelo: The Mac App Store version of 1Password doesn't have a "trial expired" message (as there is no trial mode available for App Store apps), so it sounds like you've installed the AgileBits Store version instead. If you purchased 1Password from the Mac App Store, please drag the app to the Trash, restart your Mac, and then install it from there instead and you should be good to go. Let me know how it turns out!

  • alesantangelo
    alesantangelo
    Community Member

    Yes. It worked! Thank you!

  • Drew_AG
    Drew_AG
    1Password Alumni

    That's great, I'm glad that worked! On behalf of Brenty, you're quite welcome. Please be sure to let us know if you have more questions or need help with 1Password. Cheers! :)

This discussion has been closed.