Can't enter master password or upgrade
When I try to enter my master password on 1password 3.7.2 the app crashes. It also won't let me connect to Dropbox. I installed the latest version 6.5.3 and attempted to upgrade using the online instructions. 6.5.3 crashes when trying to import via Copy or the iTunes method on import.
I've submitted to support and made submitted several crash reports.
I'm on IOS 10.2.1.
Comments
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I have the same problem.
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I've been a long time user of 1password and have never experienced issues. I'm a little disappointed that no one has responded to my support requests or to this thread that I opened. I'm more than happy to purchase the newer version of the app, but the lack of a simple acknowledgement is making me rethink my choice of password managers.
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Hi folks,
We're aware of this issue and will have it fixed in the next 6.x update. I'm really sorry for the inconvenience. Unfortunately until we get an update out there is no way to successfully import into the new version.
Ben
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Thank you for the response.
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You're very welcome. Sorry we don't have a workaround at this point.
Ben
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