An error occurred while installing the extension “1Password (beta)”.

kpwalters
kpwalters
Community Member
in 1Password in the Browser

I'm using Safari. Mini does not have all log ins as 1Password. I continually get this error code, An error occurred while installing the extension “1Password (beta)”, when trying to download the extension. I've even tried reinstalling 1Password.

1Password Version: 6.7.Beta-1
Extension Version: Not Provided
OS Version: OSX 10.12.4
Sync Type: Not Provided
Referrer: forum-search:mini extension won't download

Comments

  • matthew_ag
    matthew_ag
    1Password Alumni
    edited March 2017

    Hey @kpwalters,

    I'm sorry you're seeing this error, it is a common issue with Safari unfortunately. I recommend trying this to work around it:

    1. Uninstall the existing extension if you have one installed:

      To do this open Safari and choose Safari > Preferences from the menu bar. Click Extensions, then click 1Password. Click Uninstall and confirm your choice.

    2. Try installing the extension once more from out website:

      https://agilebits.com/onepassword/extensions

      Click "Enable betas" and then click "Install".

    Did that help?

    Best regards,
    Matthew

  • kpwalters
    kpwalters
    Community Member

    Hi Matthew,

    It worked. Thanks for your help.

  • matthew_ag
    matthew_ag
    1Password Alumni

    Hey @kpwalters,

    You're most welcome. If there's anything else I can help with just shoot me a reply.

    All the best,
    Matthew

This discussion has been closed.