why does my 1password not work after getting your email about your update.
I have my passwords but cannot just click on login to get to my website like i used to.
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Referrer: forum-search:My 1password is not working since your email about the update. how do i fix it?
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why is this happening since your last update?
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Hi @eoakland,
I'm sorry you're having trouble with 1Password! We'll be happy to help get things sorted out, but first we'll need to know some details about your setup and the problem:
- What version of OS X / macOS are you running on your Mac?
- What exact version of the 1Password app is currently installed on your Mac?
- Are you currently using the AgileBits Store version or the Mac App Store version of 1Password?
- Did you switch from the AgileBits Store version to the Mac App Store (or vice versa)?
- What are the exact steps you're taking in 1Password, what do you expect to happen, and what happens instead?
- Are you having trouble using 1Password to fill sign-in forms on websites? If so, what web browser (and version) are you using, and what version of the 1Password extension is installed in that browser?
- If you click the 1Password mini icon in your Mac's menu bar, do you see a message such as "Trial expired" or "Read-only mode" there?
Thanks in advance! :)
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