Can't migrate 3.7.2 data to 6.5.3 on iOS

wendyd
wendyd
Community Member
in iOS

I've followed the instructions here: https://support.1password.com/upgrade-ios/#step-1-back-up-your-1password-3-data
and tried this: https://discussions.agilebits.com/discussion/74964/restore-old-backup-in-newly-installed-1-password
and this: https://discussions.agilebits.com/discussion/comment/320989/#Comment_320989

But the new 1password crashes the moment Import Now is selected. The report should have been sent to you so I'm hoping you have a solution?

Thanks!

1Password Version: 6.5.3
Extension Version: Not Provided
OS Version: iOS 10.2.1
Sync Type: import via wifi or dropbox

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @wendyd: Thanks for reaching out. I'm really sorry for the trouble! We've discovered a bug in the latest version of 1Password that's causing this crash and have a fix in the works. I can't guarantee a date, but we're shooting to get this released as soon as possible, once we've been able to test it. Keep an eye on the App Store!

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