My 1 Password account is frozen on my iPhone states my account is frozen.

Namdrib
Namdrib
Community Member
in iOS

Please provide instructions so I can change it to use the a stand app which I paid for from the app store instead of a subscription account

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: iOS 10.2.1
Sync Type: ?
Referrer: forum-search:1password 5 opens websites but will not fill in the user and password fields

Comments

  • Ben
    Ben

    Hi @Namdrib,

    Thanks for taking the time to write in. I'll send you an email so we can discuss one-on-one in just a moment here. :)

    Ben

  • Namdrib
    Namdrib
    Community Member

    Trying to sync MacBook pro to my 1Password on iPhone. Inadvertantly linked my frozen account and now 1Password on my MacBook Pro is frozen

    1Password Version: 6.6.4
    Extension Version: 4.6.5
    OS Version: OS X 12.4
    Sync Type: iCloud external drive
    Referrer: forum-search:Need to reset my stand alone 1Password as linked account to it and it is frozen

  • Namdrib
    Namdrib
    Community Member

    Please resend me e-mail with the instructions to resetup my standalone MacBook Pro 1Password and also the same for my iPhone version

  • Ben
    Ben

    Sent. :)

    Ben

    ref: ICM-37593-727

This discussion has been closed.