use fingerprint on dropbox ,auto change my data modified datetime

jim_yieh
jim_yieh
Community Member
edited March 2017 in Android

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androbid app change all data datetime and sync to dropbox

1Password Version: 6.5.1
Extension Version: Not Provided
OS Version: android 7
Sync Type: dropbox

Comments

  • jim_yieh
    jim_yieh
    Community Member

    sync in local folder same trouble.

  • peri
    peri

    Hi @jim_yieh. Thanks for reaching out! There's a known issue on Android where the app updates your data in Dropbox when syncing using Dropbox, though I'm not sure why Fingerprint Unlock would play into it. Also, since you mentioned this happening with local storage sync, I'm not sure what the cause is. I'd like to ask you to create a Diagnostics Report from your Android device:
    https://support.1password.com/diagnostics/?android

    Then attach the entire file to an email to us: support+android@agilebits.com

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    A short note here once you've sent the Report in will help us to keep an eye out for it. :)

    Once we see the report we should be able to better assist you. Thanks in advance!

  • jim_yieh
    jim_yieh
    Community Member

    send Diagnostics Report to email.
    Looking forward to your reply

  • peri
    peri

    Thanks! We'll take a look and get back to you soon!

This discussion has been closed.