Masterpassword lost before installation

Community Member

i forgot my Master password immediately after I've set it. Now I can't even Download the App.
Can my boss cancel the invitation and just send me a new one?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided


  • Frank

    Hi @Brathans - Great question! Your boss can place your account into recovery mode. When your account is placed into recovery, we will supply you with a new Secret Key and you will have an opportunity to change your Master Password. I will include a link below that will walk you and your boss through the recovery process -

    Let us know if this helped or if you have any additional questions :+1:

This discussion has been closed.