To protect your privacy: email us with billing or account questions instead of posting here.

6 months trial..

Shimmyhill
Shimmyhill
Community Member
in Memberships

About a month ago i took up the 6 months trial offer, I have had a email saying my trial is over and account frozen?

1Password Version: 1Password 6 Version 6.6.3 (663004) AgileBits Store
Extension Version: Not Provided
OS Version: OSX 10.12.3
Sync Type: iCloud

Comments

  • Frank
    Frank

    Hi @Shimmyhill - Sorry about that. It looks like the promotion wasn't applied to your account correctly. You're now good to go! Keep me posted if you have any additional questions, I'll be happy to help out. :+1:

  • Shimmyhill
    Shimmyhill
    Community Member

    Hi @Frank, wow that was speedy - all sorted now, thank you very much - I love 1password so great to see such quick customer service :)

  • Frank
    Frank

    Anytime, @Shimmyhill, we're always glad to help out :-) We appreciate the kind words and support :+1: Enjoy the rest of your day.

This discussion has been closed.