1Password on Mastodon

To protect your privacy: email us with billing or account questions instead of posting here

6 months trial..

Community Member

About a month ago i took up the 6 months trial offer, I have had a email saying my trial is over and account frozen?

1Password Version: 1Password 6 Version 6.6.3 (663004) AgileBits Store
Extension Version: Not Provided
OS Version: OSX 10.12.3
Sync Type: iCloud


  • FrankFrank

    Team Member

    Hi @Shimmyhill - Sorry about that. It looks like the promotion wasn't applied to your account correctly. You're now good to go! Keep me posted if you have any additional questions, I'll be happy to help out. :+1:

  • ShimmyhillShimmyhill
    Community Member

    Hi @Frank, wow that was speedy - all sorted now, thank you very much - I love 1password so great to see such quick customer service :)

  • FrankFrank

    Team Member

    Anytime, @Shimmyhill, we're always glad to help out :-) We appreciate the kind words and support :+1: Enjoy the rest of your day.

This discussion has been closed.