Can't update notes

frankjcote
frankjcote
Community Member

Hi,
I have a new iPhone 6s plus, running 10.3. I can't edit the note field. I can scroll down to just see the top of the notes section but when I pull up I can see the note and the"press to edit" button but when I let go it snaps back out of site.

Love the app!

Let me know.
Frank

Comments

  • Hi @frankjcote,

    Could you please try duplicating the note and see if the issue still occurs on the duplicate?

    1. Open and unlock 1Password.
    2. Navigate to the list where you can see the item in question.
    3. Scroll up and tap Select Items.
    4. Select the item.
    5. Tap Copy, then select the same vault the item currently lives in.

    Then try editing the duplicate.

    Thanks!

    Ben

  • frankjcote
    frankjcote
    Community Member

    Well, crap. It's not doing it now. I've just looked at several entries with notes fields and I can see them all and edit them including the one I was trying to edit when I wrote. Chalk it up to new phone mystery.

    Thanks

  • Thanks for the update @frankjcote. :)

    Ben

This discussion has been closed.