Guest users without vault stuck at login screen in Win 10 desktop app

Bazze
Bazze
Community Member
in Business and Teams

Hello!

We had a guest added to our teams account who encountered a quite strange behaviour when logging in without access to any vault. The desktop app just redirected back to the login page showing an error which didn't make much sense. It took us a while to figure out that this was caused by the guest user not having access to any vault. After giving the user access to a vault the app functioned normally.

Would be great to show a screen prompting the user to request access to a vault or similar. I'm guessing you are probably already aware of this, but wanted to let you know just in case.

Thanks
Sebastian

1Password Version: 6.4.377d
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided

Comments

  • Jeff Shiner
    Jeff Shiner

    Hi Sebastian,

    Thank you for letting us know! That actually isn't an issue that I was aware of, but I've gone ahead and created an issue in our bug tracker so that we can get that fixed.

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