Can not login with long master password on IOS app

ntkhanhbkit

After I changed my master password (more than 13 characters) on Window app. Then I tried to login with that password on IOS app, but it crashed the app while typing master password. I think this is the bug you guys need to fix on next update for IOS app.

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: IOS
Sync Type: Dropbox

Ben

Hi @ntkhanhbkit

Thanks for taking the time to write in.

Please see this thread:

Please update to iOS 10.2.1 (or newer) if you are unable to enter your Master Password — AgileBits Support Forum

Apple resolved this issue in iOS 10.2.1.

I hope that helps!

Ben

ntkhanhbkit

Thanks Ben for your quickly reply!

Ben

You're very welcome. :) If there is anything else we can do, please don't hesitate to contact us.

Ben