Chrome is freezing after 1Password asked for saving a login

remy00
remy00
Community Member
edited April 2017 in Mac

When I submit a login form, in about 40-50% of every case the current page of my Chrome browser freezes. I cannot click anything or scroll it. When I click on the 1Password-Icon of the plugin in Chrome and click it again to disappear the window of 1Password everything works fine again. The freeze happens when 1Password is asking to save or update the login and I choose to not to save it. What can I do?

This problem appears on my MacBook and my iMac and since tons of versions of 1Password (> 1 year).


1Password Version: 1Password Version 6.6.4 (664002) Mac App Store
Extension Version: 4.6.4.90
OS Version: macOS 10.12.4
Sync Type: iCloud

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @remy00: I haven't heard of anything like that happening before, so I wonder if it's something specific to your setup. Does this happen only in Chrome, or also in other browsers? Can you tell me which version you're using? Also, let me know the exact steps you're taking so I can test this myself. We'll get to the bottom of this! :)

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