There are some websites that 1password won't work. Some I have to do it more than once. Why?
There are some websites that I cannot fill with 1password. I have to copy and paste manually. (I don't remember specifically which one.)
There are some like https://www.ecobee.com/home/ecobeeLogin.jsp?accountLocked=false that requires to fill twice. The first time their system says that doesn't recognize my password. I hit 1password again and it works (obviously without changing password).
1Password Version: 6.5.401d
Extension Version: 4.6.4.90
OS Version: El Capitan and Windows 10
Sync Type: subscription type.
Referrer: forum-search:ecobee
Comments
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Hi @Fidelfs,
Can you try something for me please.
- Edit the Login item for Ecobee and delete the website field.
- Save this change.
- Visit https://www.ecobee.com/home/ecobeeLogin.jsp
- Use copy and paste to fill in the username and password.
- Click the Sign In button.
- 1Password should ask if you want to save a new Login item, please do.
If you now log out of the Ecobee site and then try to use this new Login item like you would the old one does it behave any different from the original item?
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Now it allowed me to enter the first time.
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Hi @Fidelfs,
I don't know for certain but you'll notice I removed the parameter from the URL. It may be that was a factor or it may have been something else. If it works, and more importantly continues to work, then I call that a win :smile:
If you have any other problematic sites please do let us know and we'll see if we can help with those too.
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