1Password freezes when entering Master Password

System

This discussion was created from comments split from: Can't enter master password or upgrade.

[Deleted User]

Does this problem still exist? My wife is running 6.5.4 on her iPhone and cannot enter her master password before 1Password just locks up 2/3 of the way through entering it. Please help!

Ben

Hi @mprusse,

Please see this thread; I believe it'll resolve your issue:

Please update to iOS 10.2.1 (or newer) if you are unable to enter your Master Password — AgileBits Support Forum

I hope that helps!

Ben