Unable to enter password on iphone

maxwellsmith_dale
maxwellsmith_dale
Community Member
in iOS

Hi,
Ive been using onepassword with no trouble for over a year but just recently I cannot enter master password on iphone app.
It freezes on same letter each time. I can delete and reinstall the app and it will open the very first time but then the problem begins again.
My password is quite long but I have never had problems before and I can still open it the first time the app loads and connects with vaults.

I am not sure if it coincided with an software update but currently on 10.2.0

Thanks,
dale

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Referrer: forum-search:Cannot enter master password on iphone app. Freezes on same letter each time.

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