one vault fails to sync from dropbox account

Hans_in_Spain
Hans_in_Spain
Community Member
in iOS

Hi, I just installed 1Password on a new iphone and want to sync my 3 vaults placed in my dropbox. So far I managed to sync 2 of the vaults, but with the third one it seems that I have forgotten the vault password to be able to initiate the sync. Is there any way that I can reset the vault password?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Ben
    Ben

    Hi @Hans_in_Spain

    Thanks for taking the time to write in. Sorry to hear you are having trouble remembering your Master Password. In order to change a Master Password (even one for a secondary vault) you must know the current password.

    Do you currently have access to the vault in question from any of your devices? If so you may be able to create a new vault, move the contents of the current one to it, and then delete the old one.

    Please let us know.

    Ben

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