Auto-Fill for Discover.com does not work for non-Credit Card logins [Solved]

abrahamvegh

On Discover.com, most people signing in are signing into the default ‘Credit Card’ account type. However, Discover offers several other account types, for example ‘Bank Account’. Even when properly configured with the correct ‘web form details’, 1Password is unable to correctly select the account type in the selector, making logins fail when the login information is for the specific account type. (To the best of my knowledge, different account types cannot share the same login, which would solve this problem from the other side.)

There is no regression here that I’m aware of, it has simply never worked right.

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1Password Version: 6.6.4
Extension Version: 4.6.4
OS Version: OS X 10.12.4
Sync Type: 1Password.com
Referrer: forum-search:Discover.com

matthew_ag

Hey @abrahamvegh,

Thanks for writing in and welcome to the Forum! I was able to replicate what it sounds like you're trying - I tried:

1. Going to Discover.com and clicking "Banking" > "Banking" which took me to:

   https://www.discover.com/online-banking

2. Then clicked "Login" to bring up the login window.

   Here I see the User ID, Password and dropdown selector for Credit Cards / Banking / Student Loans / Personal Loans.

I was able to get 1Password to fill the User ID and Password but not select the right Account type which matches your description. I did find that there's a workaround:

1. If you go to this web page:

   https://www.discover.com/credit-cards

2. Then hover over "Log in" at the top - you'll get 5 "Log in" links for pages, one for each of the Account types.

   Each of the web pages have just a User ID and Password field for each of the web form. I haven't tried all of these login forms but they might be worth a shot. If they work for you the might make things more convenient.

Let me know how that goes and if you've any questions about anything above don't hesitate to send a reply.

Best regards,
Matthew

ref: OPX-676

abrahamvegh

Aha, you are a gentleman and a scholar. I can’t believe I’ve never found those before, but that’s exactly what I needed.

(My normal ‘template’ for Login items is to include a ‘login’ URL as the first ‘website’ item, then any relevant naked domains, and then a link to the ‘change password’ page for the site, if I can find it.)

matthew_ag

Great glad that helped @abrahamvegh,

Your approach of adding all the relevant links as website fields is good and including a Change Password link is something I hadn't thought of before - certainly would be useful to have if you ever need to get there quickly :) Thanks for sharing!

If you ever need anything else, please don't hesitate to write again. We're always here to help.

Best regards,
Matthew

hjhermans

Hi;
I tried this by going to the https://www.discover.com/credit-cards link but it does not re-act as explained. (May be Discover changed things.)

I too have problems with this account.
1. When i use
https://portal.discover.com/customersvcs/universalLogin/ac_main?ICMPGN=HDR_LOGN_CC_LOGN&mboxSession=1448507077721-82312
it seems to work correctly for the credit card account. However when i use it with the 'open in' from 1pw, it will not display the uid and pw. I have to go to 1pw icon in the chrome browser and choose the entry (after first positioning correctly to the uid field!) for it to work. So that is problem 1, albeit minor as i usually go straight to the browser icon to log in.
2. To log into the bank account i use https://www.discover.com/online-banking/ Works fine if i just use this url in chrome browser. When used with the 'open in' thru 1pw, it starts, but then brings up another page "https://www.discover.com/online-banking/#skipContainerId".
When invoked from the browser icon, nothing happens. So, I'm stuck!

Any suggestions?

hjhermans

update of above:
Logging into bank account. Works sometimes in chrome browser when open thru browser icon but need to hover on login, position to userid, and then invoke the icon again with 'discover bank' listing at top.

littlebobbytables

Hi @hjhermans,

Using Matthew's post as a guide I used the https://www.discover.com/credit-cards page to locate dedicated login pages for both banking and credit card customers, both of which don't use their pseudo list which 1Password can't interact with. Those URLs are as follows:

Banking: https://portal.discover.com/customersvcs/universalLogin/ac_main?Aff=Bank
Credit Card: https://portal.discover.com/customersvcs/universalLogin/ac_main?ICMPGN=HDR_LOGN_CC_LOGN

When I create Login items on those pages using the steps outlined on our page How to save a Login manually in your browser, I find that 1Password seems to correctly fill both the id and password fields and I tested filling an already open page and 1Password's "open and fill".

There is a disclaimer though. I do not personally have an account with Discover so I cannot test anything beyond whether the right fields appear to be filled correctly.

If you try creating Login items using those URLs do you find as I do that they work or do you find there are still issues? If there are problems can you let us know what version of 1Password you have and for what platform please. My own testing was with 1Password for Mac so maybe the oddity is specific to another version of 1Password. We'll know better when you reply :smile: