1Password no longer filling logins after update

tapa
tapa
Community Member
edited May 2017 in 1Password in the Browser

With the recent update after an iMac power-up 1Password doesn't automatically fill the login fields unless I re-install the mini . I'm running 6.7.1 and mini extension 4.6.4. I see other similar comments. Any info would be appreciated.

1Password Version: 6.7.1
Extension Version: 4.6.4
OS Version: 10.12.3
Sync Type: iCloud

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @tapa,

    I hope you don't mind, but I've moved your message to our Saving and Filling in Browsers forum. I'm sorry you ran into a problem with this after the update!

    You didn't mention which browser you're using, but if the problem is happening with Safari, please try the steps here: 1Password Safari Extension 4.6.4 not working [4.6.5 now available!]

    Do those steps help to solve the problem? If not, or if you aren't using Safari, please let us know the following:

    • What web browser are you using, and what version?
    • Were you able to install version 4.6.5 of the browser extension?
    • What are the exact steps you take to open a website and have 1Password fill the sign-in form?
    • When it doesn't work as expected, what happens instead?
    • What do you mean by "re-install the mini"? What steps do you take in order to do that?

    Thanks in advance! :)

This discussion has been closed.