This morning 1Passowrd updated on my iPad and now I can't open it. Need to open account??????
As above: after the update this morning I was confronted with a screen having to login with an email address etc. on my iPad and having to open an account. On my iPhone it works just fine with Touch ID. What is going on?? Wasting time to get something going that worked just perfectly!!! Really annoyed!!
1Password Version: latest
Extension Version: Not Provided
OS Version: iOS 10.3.1
Sync Type: Not Provided
Referrer: forum-search:udpate can't access 1password ipad
Comments
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Hi @wolfie29,
I'm sorry to hear about the trouble.
Could you please elaborate a bit about what happened this morning? You say "1Password updated"? The last update for 1Password for iOS was released on March 29th. Did you manually initiate an update? 1Password was already installed on this device prior to the update?
In any event, it sounds like you need to set up syncing with your iPhone from 1Password on your iPad. You can read about your options for that here:
Sync your 1Password data
I'd also highly recommend making periodic backups of your 1Password data, if you are not using a 1Password.com subscription account:
1Password backups
Please let us know how it turns out.
Ben
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After constantly being confronted with a startup screen inviting me to logon either with Google or my email address and a 1Password account password I gave up. Now all of a sudden the usual screen appears and I can use my password to get access to my passwords
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Sorry for the troubles @wolfie29! I know how frustrating it can be to have your usual workflow interrupted :angry:
So you're able to access your vault again? Do you recall anything specific that happened prior to that, that might give us a clue as to what happened? If so, please let me know and I'll get a bug report filed. Otherwise, feel free to report back if you experience any problems and we'll be happy to help. Thanks for writing in!
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