QR Code Password not recognised

rock251
rock251
Community Member
in iOS

When scanning a QR Code to get the password for a Two-Factor authentication, I get an URL but not the password. The same QR works well using for example Microsoft authenticator. I've tried both with a microsoft, a google and a dropbox account. What's wrong with that? I scan the QR under the temporary password section.
Thanks

1Password Version: 6.5.4
Extension Version: Not Provided
OS Version: iOS 10.3.1
Sync Type: iCloud

Comments

  • Ben
    Ben

    Hi @rock251,

    If you save the item after scanning in the QR code (which is supposed to produce a URL) it'll start generating TOTP codes. :)

    Hope that helps!

    Ben

  • rock251
    rock251
    Community Member

    Thanks, it works!

  • Ben
    Ben

    You're very welcome. :) If we can be of further assistance, please don't hesitate to contact us.

    Ben

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