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MMJsandifer
MMJsandifer
Community Member
in iOS

I just subscribed to 1PW on my iPad but cannot sign into the app on my iPhone?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I just subscribed to 1PW on my iPad but cannot sign into the app on my iPhone?

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  • Ben
    Ben
    edited May 2017
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    Hi @MMJsandifer,

    Thanks for taking the time to write in. I'm sorry to hear about the trouble. Since it seems we're going to have to get into your account details in order to further troubleshoot this could you please send us an email so that we can discuss privately?

    Please send us an email to support+forum@agilebits.com and include:

    • A link to this thread:
      https://discussions.agilebits.com/discussion/78665/

    • Your forum username: MMJsandifer

    • The email address associated with your 1Password account

    When you send that email you'll get an auto-reply back from BitBot that will contain a Support ID. Please post that ID here.

    Thanks!

    Ben

    ref: B5BO 846781

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