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Please help delete my account for my start over

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sunkeysun
sunkeysun
Community Member

I forget my secret key and cant't login in any way, please help me start over.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
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    @sunkeysun: I see you've also emailed us separately, so I'll reply there to help you get this sorted out.

    ref: GJS-69689-512

  • sunkeysun
    sunkeysun
    Community Member
    edited May 2017
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    @brenty: Thanks a lot, I have deleted my account and started over, but I am not sure if it generate annual fee for deleted account, because I have annual subscribed before.

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    @sunkeysun: Ah, I'm sorry! I didn't realize you'd already subscribed. Please reply to the email I sent yesterday and we'll get that sorted out for you. Thanks in advance!

  • sunkeysun
    sunkeysun
    Community Member
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    @brenty: I had reply email. Thanks.

  • Frank
    Options

    Fantastic news! On behalf of Brenty you're very welcome. Let us know if you have any additional questions. Enjoy the rest of your day!

    ref: GJS-69689-512

This discussion has been closed.