1password app removed from iphone? How to get data back?
Hello all,
I found out that I could not find the 1password on my iphone. Really strange. Maybe I deleted it ? Fact is I had to install it new.
Now I only have a trial version and all my data has been lost.
I had a stand alone vault.
Maybe it has to do with an old iphone, which I yesterday brought back to life (the 1password app was also installed here).
I brought the old phone back to factory settings.
How can I get data back?
Does anyone now?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
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Hey there, @Mathijs !
Thanks for reaching out! :)
I'm sorry to hear that the 1Password app got deleted from your phone. Because you were using a standalone vault instead of a 1Password account, your data may not be able to be recovered. However, we will certainly try to help!
- Were you previously syncing your 1Password data? If so, you can recover your data by setting up that same sync service as before within 1Password on your device. https://support.1password.com/new-device/
- Do you have any backups of your 1Password data? If so, you can recover your data through iTunes. https://support.1password.com/backups/
Hopefully, at least one of those options works for you. For the future, I would encourage you to sign up for a 1Password account, as they come with automatic syncing and backups. This means that if you are using a 1Password account and get a new device, you simply can just sign into your 1Password account on your new device and all of your data will begin to reappear and sync.
Have a great rest of your day, @Mathijs !
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