Notes are not transferred to the new Iphone! Help!

kymup
kymup
Community Member
in iOS

Friends, I bought a new phone and began to restore all information via icloud. Everything was restored except for this program.
I lost all notes and data. How can I get them back ?! I really need! There all my information in a single copy!
Help to return !!!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • rudy
    rudy

    @kymup,

    Had you previously setup sync of any kind or made backups of your 1Password data?

    Do you still have your old phone?

    Rudy

  • kymup
    kymup
    Community Member

    @rudy
    Personally 1password did not do. I thought it automatically synchronized with icloud.
    Before such problems did not arise when transferring data from iphone 6 to iphone 7.
    The old phone is there, but it was erased and turned on as new.

  • MrRooni
    MrRooni

    Hello there @kymup. You'll need to install 1Password on your new iPhone 7 and then follow the instructions here for syncing it via iCloud: https://support.1password.com/sync-with-icloud/

    Let me know how that works out for you or if there's anything else we can do to help.

This discussion has been closed.