Dropbox sync fails since v6.7

b_benny
b_benny
Community Member
in iOS

Hello. I updated to 1Password version 6.7 and 3 days ago and now the iOS app will no longer sync with dropbox.

When I open the app and click "sync now" nothing happens, the stats simply read last update = 3 days ago.

I have updated Dropbox and verified that the vault is the correct one. The vault is being updated from the Mac, but the iOS app does not sync.
I have already seen the support article on your FAQ. It is inadequate.

Please help.

1Password Version: 6.7
Extension Version: 4.6.5.90
OS Version: OS X 10.11.6
Sync Type: Dropbox

Comments

  • bglasser
    bglasser
    Community Member

    I have the same problem. My vaults have stopped syncing since upgrading. I even tried deleting the vault and re-adding it which has just blanked everything I had stored in that vault.

  • rudy
    rudy

    @b_benny, @bglasser,

    Try updating to 6.7.1, alternatively you can turn Dropbox sync off and back on again and it should resolve the issue.

    Rudy

  • kram82
    kram82
    Community Member

    I had the same issue as the OP. I can confirm that 6.7.1 fixed the issue for me. Thanks!

  • rudy
    rudy

    @kram82,

    :) :+1:

    Rudy

This discussion has been closed.