Samsung Galaxy Tab A / keyboard icon in the bottom right is missing

jimmacmillan
jimmacmillan
Community Member
in Android

I've followed all the procedures from this page (https://support.1password.com/android-keyboard/) yet I'm still not seeing the keyboard icon in the bottom right that is supposed to allow me to bring up the 1P KB. Attached is a screen shot of what I'm seeing.

Thanks for any help in resolving this.

Jim

1Password Version: 6.5.2
Extension Version: Not Provided
OS Version: Android 6.0.1
Sync Type: Not Provided
Referrer: forum-search:Galaxy Tab A

Comments

  • peri
    peri

    Hi @jimmacmillan. Thanks for reaching out! One of the quirks of using Android is that individual device manufacturers often implement features in their own ways, rather than using Google's vanilla version which we tend to feature on our site.

    Samsung devices typically keep the keyboard changer in the notification drawer. From this screen with the keyboard visible, can you please swipe down from the top of the screen and let me know if you see the keyboard option there? Thanks!

  • jimmacmillan
    jimmacmillan
    Community Member

    That was it! Thanks Peri. :)

  • peri
    peri

    Awesome! I'm glad to hear that. Let us know if you need anything else!

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