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Iphone App freezes

Community Member

I am experiancing a strange behaviour on my Iphone 7 with the 1password app.
After opening, the texts looks somewhat 'grey' and there is no input possible (frozen). I deleted the app and reinstalled it. Starting process is normal; then sync with dropbox. Also looks normal, but then after opening it again, same error again; the App is frozen.

have u any idea what I can do?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided


  • AGAlumBAGAlumB
    1Password Alumni

    @pgraetz: Unfortunately without some basic information it's hard to say what might be going wrong and how we might right it! Please tell me the OS, 1Password, and device versions you're using, the exact steps you're taking, and what is (or is not) happening the way you expect so we can figure out the best plan of action:

    Find your version

    The more information you can give, the better. For instance, you mentioned an error, but not what it said. Thanks in advance! :)

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