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iPhone7plus doesn't like master password

idnobaran
idnobaran
Community Member
in Memberships

Hi! I have just purchased an iPhone 7 Plus and cannot access one password as I keep getting the message to 'please try again' each time I enter my master password ( I have checked which keys are coming up as I type on the phone's keyboard). I have no problems logging in on my mac. Any tips please?

Comments

  • idnobaran
    idnobaran
    Community Member

    Thanks - all sorted now

  • Ben
    Ben

    Thanks for the update @idnobaran! Glad to hear you were able to figure out the issue.

    If there is anything else we can do, please don't hesitate to contact us.

    Ben

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