Firefox first tab is unresponsive

wiiwaker
wiiwaker
Community Member
in 1Password in the Browser

Firefox: 53.0.3 (64-bit)

Whenever I opened the Firefox, the first tab (I set it to about:newtab), is unresponsive. Typing in the address bar, clicking on the bookmark icon, clicking on the tile, all fails. But the second tab and the tab after are fine.

I have disabled all addons and enabled it one by one, then I found this problem only existed when 1Password enabled.

Thanks in advance for your help!

1Password Version: 6.5.401
Extension Version: 4.6.6
OS Version: Win 10 Creators Update
Sync Type: 1Password account

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited June 2017

    @wiiwaker: Given that no other 1Password users have reported this issue (and I'm using the same setup myself), this sounds like a problem with Firefox. It isn't actually possible for an extension to lock the browser in this fashion, but it is possible that the 1Password extension on your computer is simply damaged, or that Firefox itself is — or your profile. Definitely remove the extension, restart Windows, and install a fresh copy of the extension to see if that helps. Beyond that, you'll need to take a look at reinstalling Firefox itself, and/or creating a fresh profile. Let me know what you find!

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