Can NOT add anything

Community Member

MacBook Air 10.12.5
1Password 6 Version 6.7.1 (671001) Purchased from AgileBits directly, not Apple Store
Do NOT have any family, business nor .com account - just the single install on my MacBook Air and the app on my iPhone 10.3.2

Downloaded and installed.

Two major issues.

First - I can NOT add anything

Nothing shows up in

All Items

When I try to ADD anything - credit card, social security, driver's license - anything - when I hit SAVE

I get the pop up message

The Operation Could not be completed.
No other information is available about the problem.

Not very helpful

Second issue - I sync with iCloud but it never shows up as synced -

Any suggestions?

1Password Version: 6.7.1 (671001
Extension Version: Not Provided
OS Version: 10.12.5
Sync Type: icloud


  • aglouise
    edited June 2017

    Good afternoon, @pachy!

    Thanks for getting in touch with us. It looks like you sent an email to us, so let's continue the conversation there! :)

    ref: YWT-18396-752

This discussion has been closed.