What if - accidentally deleted a record

spas
spas
Community Member
edited June 2017 in Families

If I or a family member accidentally deletes a record in a private or shared vault, how can that record be restored? Thanks

1Password Version:6
_Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Frank
    Frank

    Hi @spas - Great question and I'm glad you contacted us to ask :smile: You can definitely restore an item that was accidentally deleted. With a 1Password Families account, items can be restored from up to a year. You have the ability to restore any item or password since we include a 365 day item history with a Families account. I hope this helped and let me know if you have any additional questions, I'll be happy to help. :+1:

  • spas
    spas
    Community Member

    Thanks for the quick response. Great! Is it possible to purge trash?

  • Frank
    Frank

    Hi @spas - You're very welcome! You can definitely empty the trash bin to delete any data in there. The items will remain in the archive until for the entire year in case you need to restore an item that was accidentally deleted from the trash. For instance, I just checked my account and realized I deleted something by mistake so I just restored it from the archive. I'm glad you brought this up :wink:

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