Unable to use Chrome extension in iOS
I tried tweeting my message, but felt asking that question here will be a lot faster! I am unable to use the chrome extension on iOS to auto-fill fields. I can encounter this problem with your site as well. Is there any fix for this?
1Password Version: 6.7.1
Extension Version: Not Provided
OS Version: 10.3.2
Sync Type: iCloud
Referrer: forum-search:chrome ios
Comments
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Hi @nrajesh,
Sorry to hear you're having trouble with the 1Password extension for iOS!
Can you please give us some more details about the problem? For example, what happens when you use the 1Password extension to try to fill a sign-in form? And is the issue specific to Chrome, or does the same thing happen in Safari? Does the problem happen for all sites/Logins, or just some? Has it ever worked correctly for you?
The more details you can give us, the better. Thanks! :)
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Thanks for the response. At the moment issue is ONLY with https://my.1password.com/signin. I can use the safari extension on this site without issues.
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Thanks for the update. Chrome uses their own code for filling, instead of the code we provide as part of the extension. I was able to reproduce the problem you've described, but unfortunately it isn't something we can fix directly. The Chrome team would need to fix this.
I'd recommend submitting any sites you find don't fill properly to Chrome directly, as they handle the code for filling themselves. You can find their bug tracker here:
And you can see an example issue opened by another 1Password customer here:
I hope that helps. Should you have any other questions or concerns, please feel free to ask.
Ben
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