I bought a license from the Mac App Store and my account is now frozen.

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oconnors6
oconnors6
Community Member

Support ticket #XXH-24147-269

I have tried re-installing numerous times from the App Store using the same AppleID used to purchase.

Thanks


1Password Version: 6.7
Extension Version: Not Provided
OS Version: MacOS Sierra 10.12.5
Sync Type: Not Provided
Referrer: forum-search:Mac App Store Frozen

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  • oconnors6
    oconnors6
    Community Member
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    Hello,

    I am seeing the same issue, even after trying to re-install from the Mac App Store using the same AppleID that was used to purchase the license.

    XXH-24147-269

    Thanks

  • System
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    This discussion was created from comments split from: Read-Only Mode - Purchased in App Store.
  • Ben
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    Hi @oconnors6

    Thanks for taking the time to wire in. I was just replying to your email. Since you emailed in as well, we'll handle this there. We'll be in touch shortly.

    Thanks!

    Ben

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