This is the worst customer service I have ever seen. I need to speak to a live person on the phone

BonnieB23
BonnieB23
Community Member

I cannot figure it out. Please help me find out how to use 1Password like I used to. I have had too many copies on my computer and cannot figure it out to get rid of them. I need to be talked throough it.

otherwise I will have to find another program. Your customer service is horrid.


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Comments

  • Hi Bonnie!

    Thank you for reaching out - I'm sorry to hear that you are having a difficult time. Can you let us know a bit more about where you are using 1Password? Is it on the desktop only?

    We've got a support article for if you're finding multiple copies of 1Password on your computer with lots of information on how this can be resolved:
    https://support.1password.com/extra-copies-found/

    Please let us know some more details, about the situation and we'll do our best to help!

    Sincerely,
    Sara, AgileBits Minister of Magic
    https://support.1password.com

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