Need help restoring 1Password on Mac

shinsen24
shinsen24
Community Member
in Mac

Installed new hard drive on my iMac, but lost my !Password backup. I do have 1Password on iPad from previous WLAN sync. How can I restore on Mac?

1Password Version: iOS 6.72
Extension Version: Not Provided
OS Version: OS X 12.5
Sync Type: WLAN

Comments

  • Ben
    Ben

    Hi @shinsen24,

    Thanks for taking the time to write in. If you still have your 1Password data on your iPad you can sync it over to the new Mac:

    Sync your 1Password data

    I hope that helps!

    Ben

  • shinsen24
    shinsen24
    Community Member

    When I try to sync using WLAN, I get Computer Not Found. I'm definitely on the same wi-fi network. On the Mac, under Preferences, WLAN Server, Close which Vaults, the Primary is checked, but grayed out. Suggestions?

  • shinsen24
    shinsen24
    Community Member

    OK, I meant Choose which vaults.

  • Ben
    Ben

    @shinsen24

    We have a guide available on troubleshooting WLAN sync here:

    If you're having trouble using the WLAN server - 1Password Support

    The checkbox for the Primary vault is grayed out because it is intentionally always checked and cannot be unchecked. To sync with the WLAN server you must sync the Primary vault.

    Thanks.

    Ben

This discussion has been closed.