AMEX login in Italian

catIII
catIII
Community Member

I recently traveled to Italy and logged into my AMEX account using 1Password. After returning back to the US when I attempt to login to AMEX (at https://www.americanexpress.com/), the url saved in my login, it brings me to the AMEX site in Italian. I have attempted everything I thought would fix this (1Browswer---Clear Web Data, Settings-Safari-Clear History and Website Data, Settings-Safari-Advanced-Website Data-Remove All Website Data, plus I've tried shutting down and restarting the phone. What am I missing?


1Password Version: 6.7.2
Extension Version: Not Provided
OS Version: iOS
Sync Type: Dropbox

Comments

  • Hi @catIII

    Thanks for taking the time to write in. Does this only happen when using 1Password to access AMEX, or does it happen when not using 1Password as well?

    Ben

  • catIII
    catIII
    Community Member

    Hi Ben,

    It only happens when I'm using 1Password on my iPhone. The site works normally using both my Mac and my iPad.

    I also tried doing a "reset all settings" on my iPhone but that was no help either.

  • Thanks, @catIII. Please try accessing this URL on the iPhone:

    https://www.americanexpress.com/change-country/?src=us-errorpage

    And then picking the appropriate country/language.

    Please let me know how that turns out.

    Ben

  • catIII
    catIII
    Community Member

    It's working now. Thanks!

  • You're very welcome. If we can be of further assistance, please don't hesitate to contact us.

    Ben

This discussion has been closed.