Beta fails to fill in https://www.mysynchrony.com/

jvinding
jvinding
Community Member
in 1Password in the Browser

Is this bug reproducible?

Yup.

Which devices did this bug appear on and is it reproducible on any devices and/or computers?

iPhone 7, iOS 11.0 (15a5318g) (Public beta 2).
Happens in Safari, Chrome, and the in-app browser

A quick summary of the bug:

The login fields do not get filled in. (they also have some javascript or something blocking pasting, which is sub-optimal, and means I cannot log into their site on my device at all)

Detailed, step-by-step list on how to reproduce it:

  1. Visit https://www.mysynchrony.com/
  2. Click "Log In"
  3. Click the browser's "Share" button
  4. Click 1Password
  5. Click the login for mysynchrony bank

Versions of 1Password you're using on the devices and computers involved

Version 6.8 (680005) installed via TestFlight

1Password Version: 6.8
Extension Version: Not Provided
OS Version: iOS 11.0 (15a5318g) (Public beta 2)
Sync Type: wifi

Comments

  • matthew_ag
    matthew_ag
    1Password Alumni

    Hi @jvinding,

    Thanks for taking the time to write in and providing all that detail!

    It looks like www.mysynchrony.com has structured their log in web page so the log-in form is actually displayed in what's known as an iframe. This is effectively a web page embedded within another web page. Unfortunately on iOS such web page structures cannot be securely validated by 1Password and so we cannot guarantee that filling a username or password is a safe process. So unfortunately this means that on iOS 1Password can't fill it. I'm afraid only copy & paste will work for these kinds of websites. I'm very sorry for the inconvenience.

    I hope that helps. Please let us know if we can be of further assistance.

    Best regards,
    Matthew

This discussion has been closed.