Sometimes shows blank screen after login

burn123
burn123
Community Member
in Android

Occasionally, when I use 1password then lock my phone, if I go back into 1password and unlock it, I am greeted with a blank screen. It usually happens after just being in the login for one of my entries. If I press back, then it brings me either to that login or the search dialog.

I don't have a surefire way to reproduce this, but it has happened to me a couple times recently.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • peri
    peri

    Thanks for reporting this issue, @burn123. Let's see what's going on here.

    Can you let me know what version number of 1Password you're seeing this problem with? Also, how are you unlocking the app? Are you using Fingerprint Unlock, a PIN code, or your Master Password? Are you using a 1Password account, or a standalone vault, or a mixture of both?

  • burn123
    burn123
    Community Member

    Sure!
    Version: 6.5.4.BETA-1
    Unlock: Fingerprint
    Vault: Dropbox vault

  • peri
    peri

    Thanks! I think I've reproduced this issue on my end. Just one more question: Are you using Android O beta?

  • burn123
    burn123
    Community Member

    I in fact am

  • peri
    peri

    Thanks! I've reported this issue to the team for them to look into. Let us know if you need anything else!

This discussion has been closed.