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Adding 1PW to Windows 10

abrisson
abrisson
Community Member
in Memberships

I am currently using 1PW on my mac and ios devices. I have loaded the program on my windows 10 machine but can't get signed in to my account. I scanned the qr code and typed my Master Password but keep getting error "Unable to sign in".

Thanks for any help!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Frank
    Frank

    Hi abrisson - I'll be happy to help out. I just sent you over an email so we can work on this together. It will be a bit easier to assist via email so we don't run into any sharing any private information here. Keep me posted and I look forward to hearing back from you. :smile:

    ref: DGH-99264-962

  • abrisson
    abrisson
    Community Member

    Thanks Frank, I haven't seen the email on my end yet.

  • Frank
    Frank

    Hi @abrisson - Can you double check your spam folder, sometimes it gets stuck there... Keep me posted and I'll be happy to resend it over to you.

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